IT Support Dubai
Centrally based in Dubai, Burhani is one of the leading IT Support companies in the UAE. Since 2003, we have provided IT Support Services to businesses across the UAE. Our Dubai IT Support Contract clients vary in size from well-known national chains to a wide variety of small to medium sized businesses across a wide range of verticals.
Fast IT Support Response Times
As a top IT Company in Dubai, we totally understand that customers want their support ticket requests resolved as quickly as possible with minimal impact to their business.
That said, speed is one of the most important KPIs of any IT Support provider, which is why our Service Desk averages answering all support calls in under 5 minute. This sets our support service apart from other IT Support companies in Dubai who simply do not have the Service Desk resources to provide this timeframe.
Dubai’s Leading IT Support Company
Burhani provide a range of flexible IT Support contracts in Dubai to support your business needs whether you are working from the office or your entire workforce is now working remotely outside of normal office hours.
Our Service Desk team are often regarded as the most talented IT Service Desk in Dubai due to their consistent performance and for keeping our average response time for IT Support tickets to under 5 minute.
Dedicated Account Management
To maintain our award winning levels of customer service and to strategically guide our clients, each client is assigned a technical Account Manager.
Our Account Managers are experienced in providing the high quality Outsourced IT support Dubai companies need; they will work alongside you and our IT Consultancy team to design your IT Roadmap and manage your IT vision for now and for the future.
Read our Covid Response strategy that outlines how we are continuing to serve our clients with the best IT Support Services while ensuring the health & safety of our employees and clients.