OUR PROMISE. HIGHEST SERVICE QUALITY STANDARDS ASSURED
At Burhani, we live and breathe the concept of Continual Service Improvement. Service Quality Assurance is at the heart of everything we do.
Burhani takes great pride in the quality of our services and continually strive to improve ourselves via regular trainings, internal process improvement initiatives and actively listening to customer feedback.
10+ Years in the UAE Cutting-Edge Technology Solutions Personalized Service 100% Satisfaction Guaranteed!
How we do it
At Burhani, we proactively gather customer feedback related to the quality of their experience with us via :
Customer Satisfaction feedback on the completion of each support incident.
Independent Customer Surveys.
Live feedback from service users.
Customer Service Review generated feedback.
Customer Care Department initiated surveys.