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More Than A Decade Of Delivering 100% Service Satisfaction Guaranteed IT Services & Support
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OUR PROMISE. HIGHEST SERVICE QUALITY STANDARDS ASSURED

  At Burhani, we live and breathe the concept of Continual Service Improvement. Service Quality Assurance is at the heart of everything we do.

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Burhani takes great pride in the quality of our services and continually strive to improve ourselves via regular trainings, internal process improvement initiatives and actively listening to customer feedback.

10+ Years in the UAE        Cutting-Edge Technology Solutions       Personalized Service       100% Satisfaction Guaranteed!

How we do it

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At Burhani, we proactively gather customer feedback related to the quality of their experience with us via :

  • Customer Satisfaction feedback on the completion of each support incident.

  • Independent Customer Surveys.

  • Live feedback from service users.

  • Customer Service Review generated feedback.

  • Customer Care Department initiated surveys.

Our customers are our best salesman, cheerleaders and critics. There is nothing we enjoy more than customer feedback (both positive and negative).

We take all feedback very seriously and use customer insights to refine and improve the quality of our services.

 
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