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The 2019 Definitive Guide To Selecting A Competent, Reliable & Affordable IT Company in Dubai

Don’t Trust Your Company’s Critical Data And Operations To Just Anyone!

Business Advisory Guide Will Arm You With 21 Revealing Questions You Should Ask Any IT Company In Dubai Before Giving Them Access To Your Company’s Network

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Trusted IT Company in Dubai

Read This Guide To Discover…

What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive, And Fairly Priced IT Support Consulting Company in Dubai
The “dirty little secret” of the computer repair industry that most people don’t know and will never be told by their IT guy (knowing this ALONE could save you from wasting tons of money and untold aggravation when outsourcing your computer support).
The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
IT Support Dubai - 21 Questions To Ask Before Selecting An IT Company in Dubai

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Benefits Of Hiring Professional IT Companies in Dubai

The Right-Fit IT Companies in Dubai can Help Your Business Be More Productive & Secure

Save Time

Burhani’s AMC IT Support Dubai services get’s the job done and gives you back your time so you can focus on your core business.

You can outsource all your day to day mundane IT operations tasks to a team of highly trained & experienced professionals, knowing that your business’s IT infrastructure is being taken care of.

Increase Revenue

As your IT Support Dubai services provider, we’ll help you choose the right combination of technology solutions for your business to increase productivity and generate more revenue.

We specialize in designing a robust IT infrastructure that meets your business’s current as well as future needs.

Grow Your Business

Technology can help you expand without the normal expenses for hardware, office space, and employees.

A professional IT Company Dubai such as Burhani will ensure that your IT can scale and grow with your business, thereby reducing costs on unnecessary capital investments in IT infrastructure.

Collaborate Better

Our technology solutions and IT Support Dubai services help you collaborate effectively with both your internal team and your customers.

Communication is the lifeblood of any organization. A professional IT company in Dubai, such as Burhani, will help design, implement and support a turnkey email, file, voice and video communication and collaboration solution to help your people be more productive anytime.

Never Ask An IT Services Company, “What Do You Charge For Your Services?”

Instead, You Should Ask,

“What Will I Get For My Money?”

Qusai Poonawalla, CEO, Burhani Managed IT ServicesFrom The Desk of: Qusai Poonawalla

CEO, Burhani Managed IT Services

Dubai 41318, UAE

Dear Colleague,

    If you are the CEO of a business in Dubai, UAE that is currently looking to outsource some or all of the IT support for your company, this report contains important information that will be extremely valuable to you as you search for a competent firm you can trust.

    My name is Qusai Poonawalla, CEO of Burhani Managed IT Services and author of the IT Buyers Guide. We’ve been providing Award-Winning IT services to businesses in the Dubai area for over 15 years now. You may not have heard of us before, but I’m sure you’re familiar with one or more of the other Dubai businesses who are clients of ours. A few of their comments are enclosed.  

  Choosing a computer support company isn’t easy. There is no shortage of horror stories about incompetent computer repair “gurus” bungling jobs and causing MORE problems as a result of their loose morals or gross incompetence. I’m sure if you talk to your own friends and colleagues you will get an earful of the unfortunate experiences they have encountered in this area.

  Why is this? Because the computer repair and consulting industry, along with a lot of other industries, has its own share of incompetent or unethical businesses that will try to take advantage of trusting business owners who simply do not have the ability to determine whether or not the technician knows what they are doing. Sometimes this is out of greed for your money, but more often it’s simply because they don’t have the skills and competency to do the job right, but won’t tell you that up front. From misleading information and unqualified technicians, to poor management and terrible customer service, we’ve seen it all…and we know they exist in abundance because we have had a number of customers come to us to clean up the disasters they have caused.

Buyer Beware: The Computer Repair And
Consulting Industry In The UAE Is NOT Regulated…

Here’s an embarrassing (and little-known) fact about my industry: it is not regulated like many other professional service industries, which means ANYONE can claim they are a “computer repair expert.”

In fact, a lot of the businesses in this industry started because the owner was FIRED or laid off from their job and couldn’t find work anywhere else. That means many of the so-called experts are useless and make sleazy auto repair shops look like the pinnacle of virtue and competence.

Automotive repair shops, electricians, plumbers, lawyers, realtors, dentists, doctors, accountants, etc., are heavily regulated to protect the consumer from receiving substandard work or getting ripped off. However, the computer industry is still highly unregulated and there aren’t any laws in existence to protect the consumer – which is why it’s so important for you to arm yourself with the information contained in this report.

    Anyone who can hang out a shingle can promote themselves as a computer expert. Even if they are honestly trying to do a good job for you, their inexperience can cost you dearly in your network’s speed and performance or in lost or corrupt data files. That is why we decided to offer this report. The information in this guide is provided to help raise standards within the computer repair and support industry, and to give YOU useful information to help you guard against the lack of ethics or incompetence of some companies and technicians.

How Much Does Competent IT Support in Dubai Cost?

One of the most commons questions we get from new prospective clients calling our office is “What do you guys charge for your services?” Since this is such a common question — and a very important one to address — I decided to write this report for 3 reasons:

  1. I wanted an easy way to answer this question and educate all prospective clients who come to us on the most common ways IT services companies package and price their services, and the pros and cons of each approach.
  2. I wanted to bring to light a few “industry secrets” about IT service contracts and SLAs (service level agreements) that almost no business owner thinks about, understands or knows to ask about when evaluating IT service providers that can end up burning you with hidden fees and locking you into a long-term contract when they are unwilling or unable to deliver the quality of service you need.
  3. I wanted to educate Dubai business owners on how to pick the right IT services company for their specific situation, budget and needs based on the VALUE the company can deliver, not just the price, high OR low.

    In the end, my purpose is to help you make the most informed decision possible so you end up working with someone who helps you solve your problems and accomplish what you want in a time frame, manner, and budget that is right for you.

If we sound like a good fit for you, I encourage you to call our office and request a 21 Point IT Support and Service Check List of items you should DEMAND from your IT Service Provider in Dubai. This process will help you assure you are getting the absolute best service from a competent IT Team. To secure this, simply email

Dedicated to serving you,
Qusai Poonawalla, CEO – Burhani Managed IT Services

CALL US TODAY AT +971 4 334 8478    |    EMAIL:

See What Other UAE Business Owners Are Saying About Us


“Burhani Gives Us Complete IT Peace Of Mind”

Dr. Nedal Abdo, CEO, International Pharmaceuticals


“Their Support Team's Response Time is Brilliant!”

Mr. Daniel Price, Creative Manager, Early Years Educational Services


“I Give Them 5 out of 5 Stars”

Mr. Lokesh Asnani, Director, Ashoka Electrical Group


“We Now Have 24x7 Data Backup & DR on the Cloud”

Mr. Ayub K, CEO, Nisa Trading LLC

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