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MSPmentor 501 – 2017 Winner

Experiences Matter. And Burhani never fails to deliver a great customer experience. I would recommend them.”

Johar Al Jabal | Director, Link5, DIFC

“With Burhani, we have IT Peace of Mind. Our Data is properly backed up offsite & their response times are excellent”

Nedal Abdo | CEO, International Pharmaceuticals

“They always call back within an hour. Our new office IT setup project was trouble-free and on-time”

Daniel Price | Creative Manager, Early Years Educational Services

“No More Costly Downtime. Our servers were migrated to a Dubai based cloud and we have 24×7 backup & disaster recovery”

Ayub K. | CEO, Nisa Group of Companies

“I Would Give Burhani a 5 Out Of 5 For Their Expertise And Responsive Service & Support”

Lokesh Asnani | Director, Ashoka Electricals, Dubai

“A Professional Team With Excellent Technical Expertise & Good Customer Service”

Burhani has been a big support to KKT. They have the experience, staff, professionalism, individualized service acumen, flexibility, responsiveness & a disciplined process for every activity they perform”

Dr. Omar Salem Al Ameri | CEO, KKT Orthopedic Spine Center, Abu Dhabi

“They Make Complicated Tech Stuff Simple To Understand For a Non-Techie Like Myself. Go To Burhani!”

The team from Burhani patiently listened to what we wanted and then proposed what seems to be a perfectly suitable solution – which we are still evaluating.

In the meantime, I have used Burhani’s IT Support services twice and must say that their technical guys don’t just know what they are doing, but are also polite, well spoken & have the uncanny ability to explain complicated tech-stuff to a non-techie like me in words I understand.

If anyone asked me to recommend a professional IT services company in Dubai, all I’d say would be – “Go to Burhani

James Hunter Johnstone | General Manager, NVC Lighting Middle East FZE, Dubai

“Consistently Quick Response Times & Proactive Maintenance”

“Of all the IT Support companies that we have worked with in the past, Burhani’s single biggest benefit has been their consistently quick response time to our support requests.

As we don’t have any internal IT staff in our Dubai office, Burhani helps us make sure that all monthly preventative maintenance tasks are promptly conducted and detailed reports provided for review.

We are very happy with Burhani’s IT Support Services and would gladly recommend them to any company in Dubai looking to outsource their IT support”

Amr Fouda | IT Manager, Unatrac, Dubai

“One of the Best IT Solution Providers in Dubai. My Rating : 9/10”

“If I had to grade Burhani on a scale on 1 to 10, I’d give them a solid 9 points (simply because it’s almost impossible to find any services provider who can score a perfect 10).

All in all, Burhani is one of the best IT solution providers and PABX experts in Dubai with experienced technical engineers & support staff.

If anyone in DIFC is looking for a reliable IT service provider, I would definitely recommend Burhani for fast and quality IT solutions and support”

Ms. Ann Grace Perez  | Personal Assistant to CEO, ProgressSoft, DIFC, Dubai

“Experienced Team & Approachable Management”

Burhani has been managing our company’s IT infrastructure and end-user support for almost one year now.

Their proactive approach to IT Service Management along with an emphasis on regular preventative maintenance really sets them apart from any other IT support firm that we have dealt with in the past.

Yes, problems do occasionally crop up, but their management and team are always approachable – they listen to our feedback and address the issues quickly & efficiently.

I would highly recommend their services to any company in Dubai (& specifically Dubai Silicon Oasis)

Ms. Yakeen Abdul Majeed  | Director, Samawa Global, Dubai Silicon Oasis, Dubai

“Pleased With Your Approach To Project Planning Which Let To Timely Readiness Of The New Office Without Any Untoward Loss Of Business Hours!”

“Your technical staff were professional & compassionate in dealing with a non-technical person such as me.

I would recommend Burhani to anyone who is looking for a Professional & Competent IT Service Provider for a trouble-free and value for money experience”

Farha Nazeer | Office Manager, Turtle Management DMCC, Dubai

“Thank You Team Burhani!”

“Your team did a great job while carrying out our office IT relocation with everything done promptly & as planned.

We really appreciate the support.

I would like to compliment your engineers who were very helpful & understanding in dealing with the nitty gritty involved during the project execution”

Amatullah Roohi | Operations Manager, Chubb Tempest Life Reinsurance DMCC, Dubai

“Perseverant & Problem Solving Team!”

” Thank you team Burhani for completing our new PBX installation. It is a significant upgrade on our previous system, with 3 different numbers serving three different businesses and a complicated workflow.

As such, it was not the easiest job and required a lot of perseverance and problem solving. I was very happy with the work and would recommend Burhani to other companies looking for an upgrade on their existing telecommunications system.

Siddarth Dalamal | Director, MiMaids & Sancare, Dubai

“An Efficient, Helpful & Responsive IT Support Company!”

“We could not have asked for a more helpful and caring service than we received. All in all, it was an excellent service that left a very good impression of an efficient, helpful and responsive company that we can highly recommend.”

Andrew Hudson | Managing Director, Excelsior Middle East, Dubai

“Quick & Professional Service. Knowledgeable Engineers!”

“The Burhani team are friendly, helpful and understanding of our business needs. We continually use them on a regular basis as we find them easy to deal with, I find the service is quick and professional and the engineers have good knowledge of all the issues that arise within our business.”

Elly Prowting | Admin & Operations Manager, Bell Pottinger Middle East, Dubai

“A Smooth Office IT Relocation & Setup”

I would like to say to you many thanks for your actions you have completed in our new office and for your availability about the tasks completed.”

Ronan Bonnot | Group IT Manager, REEL Middle East, Dubai

“Proactive, Helpful & Pleasant to Deal With”

“For a IT task which was outstanding for over 2 months through many other IT consultants, Burhani solved the issue within days.  We were given the runaround by other providers and none were helpful unless we agreed to pay them a hefty amount. 

Burhani was reasonably priced, proactive, helpful and very pleasant to deal with.  Their suggestions were useful and saved us on the costs.  We highly recommend using them and from now on, Burhani will be my regular IT service provider for home and business.

Omar Musharraf | Manager, DIB, Dubai

“Burhani Delivered On Their Promises”

“What’s unique about Burhani is the refreshingly professional approach and servicing.  In our world it has become very rare to find an outsource partner that can deliver on the promise and cover our back when needed. I can say that Burhani has delivered on this account.

Fouad Bedran | Co-Managing Director, OOX, Dubai

“Their Response Time Is Brilliant”

“Burhani has looked after our IT requirements for the past four years. To their credit, they have managed us – a crowd of non digital natives – in the most wonderful way; like a good maths teacher makes complicated things easy to understand for his students, so too has the team helped us learn and adopt and adapt. Their response time is brilliant and if something can’t be carried out quickly – for whatever reason – an explanation is given and solutions delivered within the promised time-frame. In a world where so many people talk the talk but have yet to learn to walk – we’d caution and say that if you need IT solutions and service — and Burhani is not on your short-list, there’s something seriously amiss with your research

Ms. Najah Hussain | Managing Director, Jalila Chocolates, Dubai

“Burhani Acts As A True Partner To Our Business”

“Burhani has helped us consolidate our entire group’s IT infrastructure across the UAE, Africa and India. We now have a more reliable IT infrastructure which helps our business be more agile and productive. Our entire infrastructure is proactively monitored and managed by Burhani’s Managed Support Services team and this helps us save on internal IT costs as well as minimize the risk of downtime. In an ever changing & competitive business environment, Burhani has acted as a true partner to our business and not just a supplier. I would highly recommend Burhani

Husain Ariff | Finance Manager, Midland Group, Dubai

“A Professional Organization with Prompt, Courteous Service”

“We have been using the services of Burhani for last several years and have always had a pleasant interaction with their entire team. It is  a professional organization and their staff have good technical skills to provide solutions to our IT problems. The service is prompt, courteous and solutions driven. Apart from day-to-day troubleshooting, they have often provided us with guidance on how to manage our IT infrastructure and assets better so as to enhance productivity from IT.

Rohit Anand | CEO, SABT Industries, Dubai

“We Are Very Happy With Burhani’s Services”

Burhani’s service as well as the way they do business is unique and special. As a process oriented company, Burhani has a systematic way of doing business and responding to client needs.

We are assured that every IT Support request is properly tracked right from submission till completion and verification and that things don’t fall through the cracks.

We are very happy with their services and would be glad to recommend them to anyone looking for a trusted and reliable IT partner

Mohammad Shakeel | Operations Manager, Hanayen Textiles, Dubai

“A Highly Organized Support Delivery Process & System”

Burhani has a highly organized Support Delivery System which helps us log and track any complaints/issues related to IT software and Hardware.

They have always taken prompt action to diagnose and rectify any issues related to server/users. Burhani is a one-stop solution to all issues related to installation/commissioning/maintaining including IT security systems.

We have gladly recommended their services to others before and would continue to do so in the future.

Vijay Malkani | Operations Manager, Vitavision Medical, Dubai


What You Should Expect To Pay For IT Support in Dubai, UAE

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