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MICROSOFT DYNAMICS 365

One of the UAE’s leading Microsoft Dynamics 365 Gold Partners in Dubai

Burhani, A Microsoft Gold Partner & one of the fastest growing Microsoft Dynamics Partners in Dubai & Abu Dhabi, UAE; has 20+ years experience in implementing & managing business technology solutions for small & mid-sized clients across the Middle East.

Microsoft Dynamics 365 Implementation Partner in Dubai, UAE

Our team of certified & experienced Microsoft Dynamics 365 experts in Dubai, UAE has expertise over the entire Dynamics technology stack as well as a deep understanding of industry-specific processes.

We help Dubai, UAE businesses achieve digital transformation by implementing Microsoft Dynamics 365, formerly known as Microsoft Dynamics CRM is a powerful platform with the added capability of managing every aspect of your business.

Looking for an Experienced & Reliable Dynamics 365 Partner in Dubai, UAE?

Burhani is one of the select few Microsoft Gold Partners in Dubai & Abu Dhabi, UAE with a dedicated business unit for Microsoft Dynamics consulting, migration, implementation & on-going support.

Over the last few years, we have helped small, mid-sized and enterprise businesses accelerate digital transformation by leveraging the power of the Microsoft cloud – As such, we are regarded as the leading Microsoft Dynamics Partner in Dubai, UAE.

Get Your Free Strategic Dynamics 365 Consultation Session

As one of the largest Dynamics partners in Dubai, UAE with an elite team of certified Microsoft Dynamics 365consultants, Burhani has helped many well known brands, planning, tailoring, implementing and fully supporting customised Microsoft Dynamics 365 solutions across the full application stack.

Hurry! Book your Free, No-Obligation 30 minute Microsoft Dynamics 365 strategy consultation today!

Unleash the Full Potential of

Microsoft Dynamics 365

Enable business innovation & accelerate growth by implementing Dynamics 365 with a Local, Reliable & Responsive Partner in Dubai
Dynamics 365 Consulting
Dynamics 365 Implementation
Dynamics 365 Licensing
Dynamics 365 Migration
Dynamics 365 Project Rescue
Dynamics 365 Managed Services
Book Your Free, No-Obligation 30 Minute Dynamics Strategy Session

Get upto 30% Off Dynamics Licensing. Contact us to find out if you qualify.

Microsoft Dynamics 365 ERP Gold Partners in Dubai & Abu Dhabi, UAE - Burhani
BUSINESS BENEFITS

An Intelligent & Connected Business Management Solution

 Empower your people to deliver operational excellence & more engaging customer experiences

Improve productivity within your business with easy-to-create workflows, audit trials & enterprise-level security features that aren’t included in basic accounting software.

Dynamics 365 Benefits - Automate & Secure Business Processes

Centralising your data from your accounting, sales, purchasing, inventory and customer interactions will allow you to have greater visibility over your business

Dynamics 365 Benefits - Gain Greater Business Visibility

Keep key stakeholders within your business up to date with easy to share reports which contain key performance metrics, inventory, sales & much more.

Dynamics 365 Benefits - Access Real-Time Business Insights

Transform your entire business with Microsoft Dynamics 365 implemented by a Trusted & Experienced Microsoft Gold Partner in Dubai, UAE

Monitor Pipeline

Monitor Your Pipeline

Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.

Personalize Experience

Personalized Customer Experiences

Use intel based on past interactions to personalise customer interactions and continually identify behavioural trends to boost conversion rates.

Improve Customer Service

Improve Customer Service

Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.

Drive Adoption

Drive Adoption

Using familiar apps you can give your employees insight to enable maximum efficiency and engagement.

Streamline Processes

Streamline Processes

Improve business efficiency, refine processes and boost customer service and profitability levels across the board.

Integrate with other Apps

Integrate with Other Apps

Use market leading add-ons and third party software integration within your Dynamics 365 setup to further boost functionality.

QUICK START YOUR DYNAMICS 365 JOURNEY WITH A TRUSTED MICROSOFT GOLD PARTNER IN DUBAI, UAE

FOR A PERSONALIZED DEMO CALL +971 4 266 0852    |    EMAIL:  sales@burhani.co

DYNAMICS 365 SOLUTIONS

Powerful Solutions to Your Unique Business Problems

A comprehensive solution that connects your entire business. So you connect with every customer
Explore the complete suite of Microsoft Dynamics 365 ERP/CRM products available for businesses across Dubai & Abu Dhabi, UAE
Microsoft Dynamics 365 Business Central Partner in Dubai & Abu Dhabi, UAE

D365 Business Central

Effectively run your entire business

Microsoft Dynamics 365 Finance Partner in Dubai & Abu Dhabi, UAE - Burhani

D365 Finance

Maximize Financial Visibility & Profitability

Microsoft Dynamics 365 Sales Partner in Dubai & Abu Dhabi, UAE - Burhani

D365 Sales

Transform Relationships into Value

Microsoft Dynamics 365 Project Operations Partner in Dubai & Abu Dhabi, UAE - Burhani

D365 Project Operations

Drive Project Success & Profitability

Microsoft Dynamics 365 Customer Service Partner in Dubai & Abu Dhabi, UAE - Burhani

D365 Customer Service

Deliver Exceptional Customer Service

Microsoft Dynamics 365 Marketing Partner in Dubai & Abu Dhabi, UAE - Burhani

D365 Marketing

Personalize Buyer Experiences

Dynamics 365 Field Service Partner in Dubai & Abu Dhabi , UAE

D365 Field Service

Improve Resource Productivity

Dynamics 365 Customer Insights Partner in Dubai & Abu Dhabi , UAE

D365 Customer Insights

Understand Your Customer Better

Dynamics 365 Sales Insights Partner in Dubai & Abu Dhabi , UAE

D365 Sales Insights

Make Better Selling Decisions

Dynamics 365 Human Resources Partner in Dubai & Abu Dhabi , UAE

D365 Human Resources

Help Employees Succeed

Microsoft Power Platform Partner in Dubai & Abu Dhabi , UAE

Power Platform

Enable Data-Driven Solutions

Microsoft Power Platform Partner in Dubai & Abu Dhabi , UAE

Power BI

Transform Data into Insights

This Dynamics 365 Licensing Guide is designed to improve your understanding of how to license Microsoft Dynamics 365 for your business and make an informed purchase decision
Flexible & affordable Microsoft Dynamics 365 solutions that can be quickly implemented to get your UAE small & mid-sized business up & running in the quickest possible timeframe.
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Quickstart

Dynamics 365

Get fast & affordable implementation of a basic Dynamics 365 solution

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Quickstart

D365 Business Central

Rapid implementation of a powerful & affordable business management solution for SMEs

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Quickstart

Migrate Dynamics NAV to Business Central

Upgrade your existing Dynamics NAV to a secure cloud-based D365 Business Central solution

Explore Microsoft Dynamics 365 ERP & CRM Solutions Based on your Business Needs
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Dynamics 365 for Marketing & Sales

Drive demand & close deals faster

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Dynamics 365 for Service

Reimagine how you engage with customers

Icon - Supply Chain

Dynamics 365 for Supply Chain

Adapt & thrive with a digital supply chain

Icon - Financial Services

Dynamics 365 for Finance

Build finance & operations agility

Icon - Commerce

Dynamics 365 for Commerce

Delight shoppers every time, everywhere

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Dynamics 365 for SMEs

Grow your small business with a complete solution

Explore Industry-Specific Microsoft Dynamics 365 ERP & CRM Solutions for UAE Businesses
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Dynamics 365 for Manufacturing

Bring Agility and Efficiency to Your Manufacturing with an Integrated Solution

Icon - Financial Services

Dynamics 365 for Financial Services

Build strong customer experiences and accelerate business growth

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Dynamics 365 for Healthcare

Create healthcare experiences across the entire patient journey

What is Dynamics 365? Just a rebranding? Are older software solutions, such as Dynamics AX and NAV, still supported? Get answers to your most frequently asked questions about Microsoft Dynamics 365

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of intelligent business centric applications that aim to help organisations transform and develop by improving their fundamental processes. Microsoft Dynamics 365 whole suite of applications run on the Cloud (Microsoft Azure) and are named as follows:

Sales , Customer Service, Field Service, Talent, Finance & Operations, Project Operations, Marketing, Artificial Intelligence, Mixed Reality and Business Central

The applications can be used individually or in various combinations as they integrate seamlessly across the Dynamics 365 platform using the benefits of Microsoft’s cloud (Azure).

As a one-stop business solution, Microsoft Dynamics 365 enables organizations to streamline their business procedures, leading them to the path of success, growth, and evolution.

What are some of the benefits of Microsoft Dynamics 365?

Microsoft Dynamics 365 enables Flexible Optimization of Operations, Financials, Supply Chain, Commerce, Sales, Marketing, Customer Service and Field Service

How much do Microsoft Dynamics 365 licenses cost?

The licenses for Microsoft Dynamics 365 vary dependent upon the applications and the features within each application that you would like to have access to. They are billed monthly on a per user basis. Take a look at our dedicated Microsoft Dynamics 365 licensing cost page.

Does Microsoft Dynamics 365 come with support?

Burhani has a dedicated Microsoft Dynamics 365 Support team, where we offer a range of Support Packages to cater to each specific clients’ needs. Our Dubai, UAE based Service Desk offers technical support to clients all over the UAE and we provide onsite, remote as well as assistance 24/7 outside of normal business hours, including weekends and Bank Holidays. To find out more about our Dynamics 365 Support packages in the UAE, get in touch with us.

Is Dynamics 365 based on the Microsoft Cloud?

Yes, Dynamics 365 offers business software in the form of cloud-based applications powered by the Microsoft Cloud. These apps are based on ERP and CRM and can seamlessly be integrated with tools such as Power BI and Office 365. The different applications work together perfectly and support the growth of your organization.

Microsoft Dynamics 365 Online vs On Premise

There are numerous reasons as to why Microsoft Dynamics 365 Online has more advantages. Microsoft Azure offers secure and reliable storage systems which makes deployment is easy and provides an ideal environment for Agile implementation. Updates and patches are automatically scheduled in Azure ensuring your sensitive business data is secure and GDPR compliant. With Dynamics 365 On Premise, security would have to be managed manually.

Is Dynamics 365 Suitable for Any Size Business?

Whatever the size of your company, you can always get started with Dynamics 365. This wasn’t the case when the ecosystem was first launched. Back then, there was still a difference between the Business Editions and the Enterprise Edition. These were two separate editions, aimed at small and medium-sized/large companies respectively.

Recently, Microsoft combined these two licenses into a single software suite, which is perfect for companies of all sizes. The different tools can now be found in the form of applications. For instance, Dynamics 365 Business Central and Dynamics 365 for Finance and Operations are two ERP solutions, the former intended for small to medium-sized businesses and the latter for large companies.

Why Dynamics 365 for my UAE Business?

Dynamics 365 can help your Dubai, Abu Dhabi, UAE business to :

Function More Productively thanks to the combination of productivity tools and general business software. You can seamlessly connect business process data with data from, for instance, Office 365, using familiar tools such as Outlook, Excel and Power BI.

Add intelligence. Artificial intelligence offers you practical data and insights for streamlining your business processes and actively coaching your employees towards optimal business results.

Ride the wave of change with flexibility. Thanks to Microsoft PowerApps, people within your organization can build new applications or adapt existing apps on the business platform with little or no knowledge of code. No matter how much your business grows, Dynamics 365 has all the answers.

Start with what you really need. This means you can begin with apps that fit specific business processes, roles, areas and industries. After that, you decide on your own pace with the knowledge that you can expand easily and enjoy all the benefits offered by the cloud.

Can you integrate Microsoft Dynamics with other business systems?

Microsoft Dynamics 365 can integrate and work seamlessly with many solutions such as Adobe for electronic signing of your business documents, orders, contracts and service agreements. It can be linked with your LinkedIn account enabling you to update and maintain leads and contacts and even manage your hiring and HR process.

Can Dynamics Grow With My Business?

The pay-as-you-go model makes Dynamics 365 highly scalable. You only pay for the applications you need. After that, you decide on your own pace for growth. If your company needs more tools, you can easily activate additional applications in Dynamics 365.

You can also go beyond the standard applications in Dynamics 365. Thanks to PowerApps, people within the organization can build new apps or adapt existing apps with little knowledge of code. You can also integrate external tools into the ecosystem or purchase an application in AppSource.

What is the difference between Dynamics AX and 365?

Dynamics AX was Microsoft’s previous ERP solution for large companies. The software allowed you to automate business processes within your organization. Today this software is included in an application within Dynamics 365: Dynamics 365 for Finance and Operations.

Dynamics 365 includes all the possibilities of Dynamics AX, but goes much further. The new business platform combines ERP and financial software with Dynamics CRM, workflow tools (to break down the walls between ERP and CRM solutions) and a tool for developing your own mobile applications with very simple code. All of this can be found on a single cloud platform.

What is the difference between Dynamics CRM and 365?

Dynamics CRM was Microsoft’s previous CRM solution. It was a powerful tool for managing customer relations. Today this software is included in three different applications within Dynamics 365: Dynamics 365 for Sales, Dynamics 365 for Marketing and Dynamics 365 for Customer Service.

Microsoft is on a mission to break down the traditional walls between internal sources of information (ERP) and external information (CRM). Dynamics 365 for Sales, Marketing and Customer Service offer employees tools that are tailored to their roles.

Dynamics 365 provides you with an in-depth overview of your customers, combined with much deeper insights. This allows you to respond to your customers’ requirements proactively, better meet their expectations and create more customer value.

How flexible is Dynamics 365? Can it be adjusted to meet my business's unique needs?

The standard applications in Dynamics 365 are very extensive, but don’t always cover every aspect of your business needs.

Depending on your sector, you may need a niche application. However, that doesn’t mean that Dynamics 365 is not for you. Dynamics 365 is an all-in-one ecosystem that you can use to build (or purchase) your own apps and to which external tools can be connected. If you want a customized application, it’s important that the code is added separately to the coding of the platform, in the form of an extension.

If you need a specific customized application, you have three options. Thanks to Microsoft PowerApps, people within the organization can build new apps or adapt existing apps with little knowledge of code. If that’s not for you then AppSource, Microsoft’s web shop, already offers a host of digital tools. And if you can’t find what you’re looking for in the e-store, you can connect an external app to the Dynamics 365 dashboard.

What is Microsoft Dynamics 365 for Sales?

When Dynamics 365 was introduced, the older Dynamics CRM was split up into three applications: Dynamics for Sales, Marketing and Customer Service. This provides every employee with a specific tool, tailored to their role.

Dynamics 365 for Sales provides you with an in-depth overview of your customers, combined with detailed insights. This allows you to respond to your customers’ requirements proactively, better meet their expectations and create more customer value.

Dynamics 365 for Sales is the application that allows you to see the wood for the trees in your customer database.

What is Microsoft Dynamics 365 for Customer Service?

When Dynamics 365 was introduced, the older Dynamics CRM was split up into three applications: Dynamics for Sales, Marketing and Customer Service. This provides every employee with a specific tool, tailored to their role.

The internet is an invaluable medium, where all the information you could ever want can be found with a click. This also means that customers want fast, personal and relevant answers through every channel. Dynamics 365 for Customer service offers you all the digital tools you need to exceed your customers’ expectations.

What is Microsoft Dynamics 365 for Project Service Automation?

Without a strong sense of trust, you lose customers. That’s why it’s important to put customer satisfaction first. You can gradually build lasting trust with customers by delivering a distinctive experience at every point of contact.

Dynamics 365 for Project Service Automation helps you to deliver projects on time and on budget. Prioritize sales opportunities based on projects using built-in intelligence and plan for successful results.

What is Microsoft Dynamics 365 for Retail?

Shops and other organizations are confronted with complex sales processes. In addition, customers always want something new. It’s important to see the wood for the trees and keep track of changes in buying behaviour and trends.

Dynamics 365 allows you to create a more pleasant shopping experience by combining digital, shop-floor and back-office processes. This creates a more personal relationship with your customer and increases your employees’ productivity.

Dynamics 365 focuses on cloud and mobile solutions and offers extensive support for a wide range of business processes, such as merchandising, inventory management and sales channel management. It also ensures a complete customer experience through all contact points.

What makes Microsoft Dynamics 365 Unique?

Microsoft Dynamics’ uniquity is identified through its capability of unifying CRM & ERP capabilities into one. It contains business-ready mobile apps for each organizational department; sales, marketing, finance, project management, field service, manufacturing & distribution, customer service, business analytics and more.

Why Dynamics 365 for Business Transformation?

Microsoft Dynamics 365 can help transform your business operations from reactive to proactive, taking advantage of the powerful capabilities of the Microsoft Cloud-Enabled ERP to Drive sales, marketing and operations using real-time insight. Dynamics 365 further allows you to improve productivity and the value of your marketing efforts through social insights, business intelligence and campaign management.

What are the different Microsoft Dynamics 365 licenses?

Application only¬†‚Äď These are licenses for when users require a specific application within the Dynamics 365 suite such as Sales or Marketing.
Plans¬†‚Äď Designed for heavy users,¬†Plans provide access to multiple applications from the suite whilst also offering read and write permissions with the added benefit of improved extensibility.
Team members¬†‚ÄstThese licenses offer reduced functionality¬†at a reduced cost. Team members can view most information with the system but are limited on writing. We find that these¬†are used by higher levels of management within organisations as they can oversee the business but don‚Äôt necessarily need write permissions.

What Happened to Dynamics AX, NAV & CRM?

While Microsoft used to make software solutions such as Dynamics AX, Dynamics NAV and Dynamics CRM available as separate business apps with integration options, Dynamics 365 is now offered as an end-to-end cloud solution. This means organizations only pay for what they need, when they need it.

Is Dynamics 365 Available On-Premises?

The ERP solutions in Dynamics 365 are available on premises. Large companies can use the on-premises version of Dynamics 365 for Finance and Operations.

For small to medium-sized companies, Microsoft offers Dynamics NAV 2018 as an alternative. There is also an on-premises version of the CRM solutions, but we would still advise you to consider the cloud.

In an on-premises solution, you lose a lot of the functionality that makes Dynamics 365 so powerful. This is because Dynamics 365 is hosted on the Business Application Platform. This underlying layer gives you access to a vast array of tools in the cloud, including Microsoft Flow, Power BI and PowerApps.

The main advantage of Dynamics 365 is that all the applications are integrated. Without the cloud, you are unable to connect the data from these tools, which results in fewer insights into your business processes.

Isn't Dynamics 365 just a Rebranding?

Dynamics 365 combines all the possibilities of Dynamics AX, NAV and CRM, but it’s much more than that. The combination of productivity tools and general business software offers a wide range of possibilities. If standard applications are no longer sufficient, you can use Microsoft PowerApps to build or adjust apps, tailored to your company’s requirements.

Once you purchase a licence for Dynamics 365, you immediately gain access to the Business Application Platform. This underlying layer is the key to a vast array of additional tools in the cloud, including Microsoft Flow, Power BI and PowerApps.

The main advantage of Dynamics 365 is that all the apps are integrated. Thanks to the Common Data Model, the data flows from one application to the other. These elements make Dynamics 365 unique, and guarantee a successful digital transformation.

Because all apps are unified in a single ecosystem, Microsoft can easily inject new technologies into Dynamics 365. These may include Artificial Intelligence (AI), Augmented Reality (AR) or the Internet of Things (IoT).

These innovations used to be trapped in an isolated data silo, but can now be linked smoothly to Dynamics 365. And you don’t have to pay more for it. The Microsoft business platform also makes these technologies immediately tangible in practical business cases.

Does Microsoft Dynamics 365 include any intelligence tools?

Power BI and Cortana Intelligence are natively embedded into Microsoft Dynamics 365 for predictive insights, prescriptive advice and actionable next steps. 

Power BI is a Business analytics service that enables users to clearly view and assess data in order to make fast, informed decisions.

Cortana Intelligence is a service offering that enables organisations to transform the data that has been gathered into useful actions.

Does Dynamics 365 Integrate with O365 & Power BI?

Yes, both Dynamics 365 and Office 365 bring together the two worlds of business process and personal productivity. Familiar tools like Microsoft Excel and Word within the context of business processes, significantly increase productivity.

Microsoft Dynamics 365 seamlessly integrates with Microsoft Office 365, which boosts productivity. Employees can be more productive using their familiar Office tools such as Outlook, Word and Excel. And smart applications such as Microsoft Teams, Groups and Sharepoint provide them with a modern working environment that optimizes cooperation.

Office 365 and Dynamics 365 work together and share information from a single central environment. All the information is available all the time, everywhere, on any device. The Common Data Model on which Dynamics 365 is built makes it easier to share data and insights between both suites. However, please note that Office 365 is not a part of Dynamics 365. You have to purchase a separate license for both software solutions.

When you buy a Dynamics 365 licence, you can immediately also use Power BI. This popular business intelligence tool allows you to use data in rich analyses and graphical reports. Power BI provides you with insights from the data, distilled from the different applications within Dynamics 365.

What is the difference between Dynamics NAV and 365?

Dynamics NAV was Microsoft’s previous ERP solution for small to medium-sized companies. The software allowed you to automate business processes within your organization. Today this software is included in an application within Dynamics 365: Dynamics 365 Business Central.

Dynamics 365 includes all the possibilities of Dynamics NAV, but offers many more possibilities. The new business platform combines ERP and financial software with Dynamics CRM, workflow tools (to break down the walls between ERP and CRM solutions) and a tool for developing your own mobile applications with very simple code. All of this can be found on a single cloud platform.

For companies that are not ready to switch to the cloud, Microsoft still offers an on-premises version: Dynamics NAV 2018. However, you will not have access to the Business Application Platform in this case. Without the cloud, you will be unable to integrate the data from these tools seamlessly, which would result in fewer insights into your business processes.

Is it easy to switch to Dynamics 365?

If you switch from an older version of Microsoft Dynamics, there are two possible upgrade paths.

A reimplementation is a relatively smooth process. The more recent the version of Dynamics AX, NAV or CRM, the smoother the transition will be. The core of the business platform is maintained, but revamped. Most business processes can be moved 1-to-1, which allows for a lot of automation. Only new features or customizations have to be considered separately.

If you want to start out with a clean slate or if you want to try out the Dynamics software first, we draw up a business impact assessment. We will review the existing application landscape, the future objectives and the role of Dynamics 365 in this picture, together with you. The transition to Dynamics 365 happens step by step, and is different for every company.

Will i get support & updates from Microsoft even if i implement a fully custom solution based on Dynamics 365?

Performing updates to Dynamics software used to be a very complicated process for Microsoft.

Dynamics AX, NAV and CRM were open systems, so you could add your own code between each line. In contrast to these previous versions, the code of Dynamics 365 is now protected. If you want to fine-tune the software and adjust it to meet your requirements, you can create links in the form of extensions.

Thanks to Dynamics 365, Microsoft can perform updates anytime, anywhere, without obstructing your processes. This means you can always use the newest features and technological innovations. You don’t have to worry about updates and will never be behind.

What is Microsoft Dynamics 365 for Marketing?

When Dynamics 365 was introduced, the older Dynamics CRM was split up into three applications: Dynamics for Sales, Marketing and Customer Service. This provides every employee with a specific tool, tailored to their role.

Dynamics 365 for Marketing is more than a regular marketing tool. This application allows you to search for and feed potential customers by lifting your marketing efforts to the next level.

You automate your marketing processes, launch email campaigns, and create web forms or other targeted content to generate more leads.

What is Microsoft Dynamics 365 for Field Service?

In 2015 Microsoft acquired FieldOne, a pioneer in the field of Field Service solutions. The software is now fully integrated into the Dynamics 365 ecosystem.

Dynamics 365 for Field Service helps you to serve your customers better with proactive maintenance, predictive planning and first-time fixes. The built-in intelligence allows you to solve service problems before they even arise, lower your operational costs and offer a positive experience in the field.

What is Microsoft Dynamics 365 for Finance and Operations?

Dynamics AX was Microsoft’s previous ERP solution for large companies. This management software allowed you to automate business processes within your organization. Today this software is included in one application, Dynamics 365 for Finance and Operations.

Modernize your business from finance to production and supply chain and generate new growth thanks to a solid administrative platform. Dynamics 365 for Finance and Operations is also an ideal tool for project administration: it supports the planning, execution and analysis of projects.

What is Microsoft Dynamics 365 for Talent?

How do you make sure you hire the right employee? Which channels do you use? Can you trust someone just because they have blue eyes?

Dynamics 365 for Talent streamlines HR processes in your company. Seamless onboarding processes allow you to get the right people on board, engage them and let them develop their talent.

Modern employees want to work for companies where they can deliver their best performance, show their value and develop their careers.

What is Microsoft Dynamics 365 Business Central?

Dynamics NAV was Microsoft’s previous ERP solution for small to medium-sized companies. The software allowed you to automate business processes within your organization. Today this software is included in an application within Dynamics 365: Dynamics 365 Business Central.

Dynamics 365 includes all the features of Dynamics NAV, but offers many more possibilities. The new business platform combines ERP and financial software with Dynamics CRM, workflow tools (to break down the walls between ERP and CRM solutions) and a tool for developing your own mobile applications with very simple code. All of this can be found on a single cloud platform.

OUR UNIQUE APPROACH

A Proven Framework for Successful Dynamics 365 Implementations

Our Proprietary 6-Step Dynamics 365 Consulting Process Ensures A Highly Structured & Predictable Implementation
A Proven Framework for Successful Dynamics 365 Implementations in Dubai, UAE

QUICK START YOUR DYNAMICS 365 JOURNEY WITH A TRUSTED MICROSOFT GOLD PARTNER IN DUBAI, UAE

FOR A PERSONALIZED DEMO CALL +971 4 266 0852    |    EMAIL:  sales@burhani.co

THE BURHANI ADVANTAGE

Burhani is proud to be recognized as amongst

the Top 1% of Microsoft Partners Worldwide

As a Microsoft Gold Partner with 20+ Years Experience, Burhani's Unique Mix of People, Process & Technology Enables Businesses Accelerate Digital Transformation by Leveraging the Power of Microsoft Dynamics
20+ year Microsoft Partner
Deep Industry Knowledge
Local Presence in the UAE
Certified Dynamics Experts
Documented Success Stories
Ongoing Training & Support

What is a Microsoft Gold Partner?

Microsoft Gold Partner is an elite Microsoft status for highly certified IT companies in the UAE like Burhani providing the full range of Microsoft-related products and services.

The role of the Microsoft Gold Partner is to provide the highest standards of product and solution expertise and guidance during the discovery phase, implementation and subsequent support of Microsoft ERP and CRM systems for end user organizations across the UAE.

What is a Microsoft Dynamics 365 Partner?

Microsoft Dynamics 365 Partners in the UAE help organizations like yours with everything around your transition from an old ERP, CRM or Customer Service system (SAP, Oracle etc.) to a modern Microsoft Dynamics 365 solution. 

A Dynamics 365 Partner in Dubai specializes in all aspects of your Microsoft solution lifecycle which include assisting your team with evaluating and selecting the right solution, correct licensing, migrating, implementing, servicing and supporting your business once live on Dynamics 365.

Why Select a Microsoft Gold Partner for Dynamics Implementations?

The value of Microsoft Gold Partners in the UAE, like ourselves at Burhani, lies in the guarantee of professional expert support and it is the highest level a Microsoft Partner can reach.

A Microsoft Dynamics partner in Dubai, UAE such as Burhani is part of an industry-leading Microsoft partner ecosystem that offers expert guidance and support in buying, implementing, and optimizing your Dynamics 365 applications.

With Microsoft’s continued annual reviews you can be assured that your business transformation is in safe hands with Burhani, as we continue to develop the expertise of our staff and provide total satisfaction for our clients.

As a Microsoft Gold Partner, we have been recognised as having the capabilities to:

  • Provide Microsoft based IT services and products
  • Provide continuous customer support and be first in line for updates and news
  • Provide smarter training tools and programs
  • Provide consultative expertise with best in class Microsoft implementation and deployment
  • Have been recognised as a leader within the partner community

Among the top 1% of Microsoft Partners worldwide, Gold Partners such as Burhani are recognized for offering innovative business solutions…thinking outside of the box to help customers get the most value possible from their Microsoft investment.

How a Microsoft Dynamics 365 Partner Helps?

Implementing a business ERP/CRM application is not an easy process. A local, reliable & responsive Microsoft Dynamics Partner in Dubai, UAE can help your business develop & execute a Dynamics implementation strategy by :

  • Evaluating New Solutions : Get help identifying the Dynamics¬†365 applications that best fit your needs now and as your business needs change going forward.
  • Tailor Existing Solutions : Customize or enhance business processes with partner apps that add industry-specific functionality to the out-of-the-box capabilities of Dynamics¬†365.
  • Staying on Track : Receive ongoing support, consultation, and optimization recommendations from trusted advisors who are with you every step of the way.
Why Select Burhani as your Microsoft Dynamics 365 Partner in Dubai & Abu Dhabi, UAE
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CASE STUDIES

Documented Success Stories of Dynamics 365 Implementations

See how Dynamics helps businesses connect their data, processes, & teams with intelligent business apps
RESOURCES

Dynamics 365 Insights

Useful tips & updates on the Microsoft Dynamics 365 platform

QUICK START YOUR DYNAMICS 365 JOURNEY WITH A TRUSTED MICROSOFT GOLD PARTNER IN DUBAI, UAE

FOR A PERSONALIZED DEMO CALL +971 4 266 0852    |    EMAIL:  sales@burhani.co

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Fill out this form to request your Free, No-Obligation Microsoft Dynamics 365 Strategy Session

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