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WHY BURHANI?

Why Choose Burhani as Your Trusted IT Partner in Dubai

We’re the only IT services company in Dubai that stands behind our services with the following written service guarantees:

  • We guarantee to have a qualified service technician working on your problem within 15 minutes of a reported problem.
  • We guarantee to resolve your problems quickly and completely.
  • We guarantee your data is not only being backed up, but can be restored within 24 hours or less of reporting a lost, erased or deleted file.

We look forward to working with you in 2021 and beyond.

Click here to request a Free 30 Minute Consultation & Technology Strategy Roadmap.

8½ Things We Do Better

If you are a small to mid-sized business owner that sees technology as a growth enabler, then we can help!

QUICK START YOUR DIGITAL TRANSFORMATION JOURNEY WITH A TRUSTED MICROSOFT GOLD PARTNER IN DUBAI, UAE

CLAIM YOUR FREE, NO-OBLIGATION CONSULTATION TODAY. CALL +971 4 266 0852    |    EMAIL:  sales@burhani.co

We challenge you to find another IT services company in Dubai that would dare to make these promises:

1. 100% Service Satisfaction Guarantee: We will do whatever it takes to make sure that you are thrilled with our service! No hassles, no problems – that’s our unconditional promise to you!

2. Technology Roadmap: As consultants first, we will work with you to understand your business goals and develop a comprehensive 12-month business technology roadmap to help budget for IT improvements.

3. Quick Turn Around Times: We understand that when your computers don’t work, your business comes to a halt. Our ‘First Response’ technical support team will quickly & securely access your system and resolve the problems so you don’t need to wait around for a technician to arrive onsite.

4. Award Winning IT Best Practices: As the #1 CompTIA certified Premium Managed IT Services company in the UAE, we have adopted industry best practices related to IT infrastructure management & support.

5. No Geek Speak: Our specialists have been trained to avoid ‘technical jargon’, listen to your questions and make recommendations in plain English.

6. A Dedicated Client Success Manager: We are committed to your success and every Managed Services client is assigned a Dedicated Client Relationship Manager who will make sure that your concerns are quickly & efficiently addressed.

7. Clear & Transparent Invoices: All our invoices are thoroughly checked for errors before being sent out. Also, we clearly itemize every charge for your reference.

8. Proactive Approach to IT Service Delivery: Most IT Support Companies in Dubai only react to emergencies, however, our team of NOC experts are constantly monitoring your network’s health to ensure that we can detect AND resolve issues BEFORE they result in business downtime.

8.5 Building Long-Term Business Relationships: Burhani is proud of the fact that most of our clients go back 10+ years. See what our clients have to say about us! You will see themes of top-quality customer service, reliability, consistency, and honesty.

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93.7% CLIENT HAPPINESS

ITSM Performance Metrics As Of 

Tue, 19 Mar 2024 06:02:08 +0400

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QUICK START YOUR DIGITAL TRANSFORMATION JOURNEY WITH A TRUSTED MICROSOFT GOLD PARTNER IN DUBAI, UAE

CLAIM YOUR FREE, NO-OBLIGATION CONSULTATION TODAY. CALL +971 4 266 0852    |    EMAIL:  sales@burhani.co

CLIENT TESTIMONIALS

Our Inspiration. Satisfied Clients

“Burhani Gives Us Complete IT Peace Of Mind”

Dr. Nedal Abdo, CEO, International Pharmaceuticals

“Their Support Team's Response Time is Brilliant!”

Mr. Daniel Price, Creative Manager, Early Years Education

“I Give Them 5 out of 5 Stars”

Mr. Lokesh Asnani, Director, Ashoka Electrical Group

“We Now Have 24x7 Backup & DR on the Cloud”

Mr. Ayub K, CEO, Nisa Trading LLC

QUICK START YOUR DIGITAL TRANSFORMATION JOURNEY WITH A TRUSTED MICROSOFT GOLD PARTNER IN DUBAI, UAE

CLAIM YOUR FREE, NO-OBLIGATION CONSULTATION TODAY. CALL +971 4 266 0852    |    EMAIL:  sales@burhani.co

GLOBAL PRESENCE. LOCAL SERVICE

Celebrating 20+ Years of Award-Winning IT Service Excellence

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