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8½ Things We Do Better

The Top 8½ Things Reasons Why You’ll Want To Work with Burhani for Your Business’s IT Projects and Support Services:

CALL US TODAY AT +971 4 334 8478    |    EMAIL:  sales@burhani.co

Trusted IT Company in Dubai

We challenge you to find another IT services company in Dubai that would dare to make these promises:

1. 100% Service Satisfaction Guarantee: We will do whatever it takes to make sure that you are thrilled with our service! No hassles, no problems – that’s our unconditional promise to you!

2. Technology Roadmap: As consultants first, we will work with you to understand your business goals and develop a comprehensive 12-month business technology roadmap to help budget for IT improvements.

3. Quick Turn Around Times: We understand that when your computers don’t work, your business comes to a halt. Our ‘First Response’ technical support team will quickly & securely access your system and resolve the problems so you don’t need to wait around for a technician to arrive onsite.

4. Award Winning IT Best Practices: As the #1 CompTIA certified Premium Managed IT Services company in the UAE, we have adopted industry best practices related to IT infrastructure management & support.

5. No Geek Speak: Our specialists have been trained to avoid ‘technical jargon’, listen to your questions and make recommendations in plain English.

6. A Dedicated Client Success Manager: We are committed to your success and every Managed Services client is assigned a Dedicated Client Relationship Manager who will make sure that your concerns are quickly & efficiently addressed.

7. Clear & Transparent Invoices: All our invoices are thoroughly checked for errors before being sent out. Also, we clearly itemize every charge for your reference.

8. Proactive Approach to IT Service Delivery: Most IT Support Companies in Dubai only react to emergencies, however, our team of NOC experts are constantly monitoring your network’s health to ensure that we can detect AND resolve issues BEFORE they result in business downtime.

8.5 Building Long-Term Business Relationships: Burhani is proud of the fact that most of our clients go back 10+ years. See what our clients have to say about us! You will see themes of top-quality customer service, reliability, consistency, and honesty.

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94.7% CLIENT HAPPINESS SCORE

IT Support Dubai Client Happiness Meter

ITSM Performance Metrics As Of 

Thu, 16 Aug 2018 06:24:12 +0000

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CALL US TODAY AT +971 4 334 8478    |    EMAIL:  sales@burhani.co

See What Other Dubai Business Owners Are Saying About Us...

 

“Burhani Gives Us Complete IT Peace Of Mind”

Dr. Nedal Abdo, CEO, International Pharmaceuticals

 

“Their Support Team's Response Time is Brilliant!”

Mr. Daniel Price, Creative Manager, Early Years Educational Services

 

“I Give Them 5 out of 5 Stars”

Mr. Lokesh Asnani, Director, Ashoka Electrical Group

 

“We Now Have 24x7 Data Backup & DR on the Cloud”

Mr. Ayub K, CEO, Nisa Trading LLC

CALL US TODAY AT +971 4 334 8478    |    EMAIL:  sales@burhani.co

Celebrating 15+ Years of Award-Winning Service Excellence

Serving the MENA Region From 2 Global Offices

Trusted IT Company in Dubai
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